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“Technology doesn’t transform businesses — people do. Technology just makes it faster.”

At Fikra, we blend cutting-edge platforms with human-first thinking to drive purposeful transformation

Who We Are

Fikra Solution Pvt. Ltd.

Fikra Solution Pvt. Ltd. is a global IT consulting and ServiceNow solutions firm helping enterprises simplify complexity, streamline services, and embrace innovation. Founded by industry experts with deep roots in cloud, automation, and business strategy, Fikra delivers scalable solutions across IT, HR, customer experience, and enterprise workflows.

With delivery centers in India and a strong presence in the UK, we partner with organizations across the globe to bring digital transformation from vision to value.

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Fikra Roadmap

A decade of transformation — driving impact, embracing change, and building the future of enterprise IT.

StartingEstablishment
CRMServiceNow
Innovation Build modern solutions
ExpansionGrew presence

Core values and Principles

To be the trusted global partner for transformational IT services — helping organizations operate smarter, faster, and more sustainably using modern platforms.

  • Honesty

    We build long-term trust through realistic promises and transparent execution.

  • Integrity

    We remain true to our word — to clients, partners, and each other.

  • Rationality

    We make fact-based decisions, communicated clearly, to ensure excellence.

  • Collegiality

    We foster a flat, collaborative culture where every voice matters.

What We Do Best

To be the trusted global partner for transformational IT services — helping organizations operate smarter, faster, and more sustainably using modern platforms.

ServiceNow Consulting & Implementation

From ITSM to HR workflows, our certified experts deliver powerful solutions on the Now Platform.

Digital Transformation Strategy

We help enterprises define their transformation roadmap — aligning business, tech, and experience.

Custom Development & Integration

Whether you need a self-service portal or integration with 3rd-party systems, we build and connect it all.

Platform Support & Managed Services

We ensure your platform stays optimized through governance, performance checks, and proactive support.

Professional Team

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Alannah Pugh

Alannah Pugh

Financial Consultant
Melvin Kennedy

Melvin Kennedy

Management Consultant
Neha Mckenzie

Neha Mckenzie

Strategy Consultant
Mark Osborne

Mark Osborne

IT Consultant

Our Clients

Fikra is leading IT consulting specialized on enterprise digital transformation, technology and business transformation

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